eConsult
We aim to reply within 2 working days with advice or to arrange an appointment with a clinician. Call reception on 02380 273 252 if you need a same day response.

📞 Reception Team Update – Here to Help!

A recent NHS GP Patient Survey showed that 96% of our patients find our reception and administrative team helpful – thank you for your kind feedback!

In June alone, our reception team handled 7,571 calls – that’s a huge volume, and they’re always happy to help with your queries.

Whether it’s booking appointments, answering questions, or pointing you in the right direction, our team is here to support you.

Please be patient during busy times – we’re doing our very best to assist everyone as quickly and efficiently as possible.

Thank you for your continued support and understanding.