Your Repeat Medication

If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’.
Urgent prescription requests – Urgent requests must be ordered via the 111 emergency prescription service, find out more by clicking here. This service allows you to collect an emergency prescription from a pharmacy of your choosing.
How to order your repeat medications
Patient Access / NHS App – The quickest way to order your medication
Ordering your repeat medication using online services (NHS app or Patient Access) is the quickest way for you to get your medication. You can request all repeat prescriptions using this method. If you need help setting this up please contact reception or email us at [email protected].
If you require a ‘registration letter’ to link your account with the GP surgery, click here to request one
You can order your prescription by email. You must include your name, date of birth and names of specific medications you are requesting in your email request.
Our dedicated prescriptions inbox is: [email protected]
In person
You can give your medication request in at reception. You must include your name, date of birth and names of specific medications you are requesting in your paper request. We ask that you use an electronic method of ordering if this is possible for you, this is for auditing purposes.
Pharmacy Ordering
Some local pharmacies offer the service of ordering prescriptions on a patients behalf. This service is generally offered to those that are vulnerable or don’t have other means of ordering their prescriptions available to them. Please contact your Pharmacy to enquire. Please note not all pharmacies are able to offer this service.
Post
You can post your prescription slip or written request to us at the Practice. You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Surgery (please allow extra time for any possible delays with the postal service).
Please allow three working days, excluding weekends and Bank Holidays, for your request to be processed. If you would like to know if your prescription is ready then please contact your nominated pharmacy. Prescriptions can then be requested 24 hours a day every day of the year.
Help with your Prescription
Help with NHS Costs
If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.
Additional information
Hospital and Community Requests
When you are discharged from Hospital you should normally receive seven days supply of medication.
On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.
Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request.
Medication reviews
The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.
Non-repeat items (acute requests)
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
Over the Counter Medicines
A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.
NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.


It is easier and quicker to manage request repeat prescriptions via our online services. Simply log in to Patient Access and select an option. You can alternatively use the NHS app.

