We’ve made this webpage to give you useful info. If you have any questions, just get in touch with us in one of the ways listed here.
Phone: 02380 273 252 between 08:00-18:30 Monday-Friday
Email: [email protected]
Website contact form: Send a Message – The Fryern Surgery
Giving Permission for Someone to Access Your Medical Info
Now that you’re over 16, you can choose to let someone else (like a parent or carer) talk to us about your health and see your medical info. This includes things like:
- Test results
- Clinic letters
- Notes from your appointments
- Other info on your medical record
To do this, you’ll need to come to the reception and fill out a consent form. You have to sign it in person – we can’t accept online forms because your real (wet) signature is needed.
Important:
If you don’t fill out a consent form, we can’t share your medical info with anyone, even if they call for you.
You can also change your mind later. If you want to remove consent, just contact us and we’ll update your records.
Online Services for Over 16s
You can now sign up for online health apps like the NHS App or Patient Access. These apps let you do things yourself, without having to call or visit us:
- Check your test results
- Order repeat prescriptions
- Read clinic letters
- See notes from your appointments
- View your immunisation history
- Look at your medical conditions
- Check your booked appointments
- See any recent referrals
Want to sign up?
Step 1) Register for an account with your chosen app
Step 2) Complete this online services registration form on our website: Online services registration form
Step 3) Once your registration form has been processed by the surgery you will receive an email with an account ID, ODS code and linkage key. These will need to be entered into your app to link to your GP records.
Helpful links/guides:
NHS App – How to link to GP records
Patient Access: How to link to your GP surgery
Ordering prescriptions
You can order your prescription using the NHS App or Patient Access, like we mentioned above.
Or, if you prefer, you can also email the surgery at [email protected] to request it.
Keep your info up to date!
As a reminder — it’s really important that we have your most up-to-date contact details.
If you change your address, phone number, or anything else, please let us know.
You can contact us using any of the methods displayed at the top of this page.